FAQ

Automotive FAQ

What is a ceramic coating?

A Ceramic Coating is a thin layer of glass that is applied and cured onto the surface of a given substrate which acts as a barrier to the harmful rays of the sun, oxidation, rust and small surface scratches and water spots.
Ceramic Pro uses Nano Technology in this process which means that the coating bonds to the molecules of the surface permanently. This gives the surface a super gloss finish which cannot be removed by washing and chemicals.

Why is my vehicle not manufactured with paintwork already resistant to weathering?

Most vehicle clear coats are manufactured to protect the base paintwork from outside factors. Due to the competitive nature of the automotive industry, it would not be economically viable to manufacture a vehicle with clear coat of the hardness of Ceramic Pro. Therefore, this technology is applied as an aftermarket solution which is more than twice the hardness of manufactured clear coat.

Will a Ceramic Coating stop stone chips?

No, there is no Ceramic Coating that can resist the impact of a stone on the paintwork of a vehicle. The best protection against stone chips is the application of Kavaca Paint Protection Film which will resist certain impacts but ultimately if an object strikes a vehicle at high velocity then damage to paint work is inevitable.

Can the coating be removed?

The coating can be removed with heavy polishing and abrasion. It will not peel or crack and cannot be removed with detergents.

Can I apply the coating to my windscreen?

Absolutely! The coating will enhance visibility, prevent mist and water marks, remove dirt and save on wiper blades

What interior protection can a coating provide

The coating will prevent damage to leather and fabric seats from spills and dye transfer and friction from sliding in and out of the vehicle. The interior will retain its factory look for much longer and will prevent absorption of liquids into the seats and carpets enabling a quick and efficient clean up.

Will the coating change the look and feel of my Leather

Once coated, there is no change in the texture or “new car” smell of the interior. The factory finish will remain the same.

Why would a coating be beneficial in the industrial market?

Ceramic Pro protects on an industrial level to prevent: machine failure due to dust and grime build up, short circuits on electrical installations, labour and water saving on cleaning and maintenance, loss of efficiency on solar panels due to reflection from unclean surfaces and many more wear and tear scenarios.

IF THE COATING IS PERMANENT, THEN WHY DO I NEED TO RETURN FOR A “MAINTENANCE”?

Maintenance is done to maintain the hydrophobic effect. The Top Coat is applied as a final coat on initial application which is considered as a sacrificial lamb. Top Coat has a 2 year life span, but when maintained biannually, the life span will be extended well beyond your warranty period.

CAN YOU COAT ON FRESHLY PAINTED VEHICLE SURFACES AND IF NOT, WHY?

No is the only answer. Ceramic Pro will not adhere to an uncured paint surface. When applying 9H, you will notice droplets occurring as the surface is rejecting the coating.

HOW LONG DO YOU WAIT AFTER A VEHICLE HAS BEEN PAINTED BEFORE COATING?

Automotive refinish paint can take up to 28 days to fully cure after painting. As Ceramic Pro can only coat cured paint surfaces, there are a few tests one can do to confirm if the surface has cured.

IF THE PRODUCT IS HYDROPHOBIC, WHY DOES IT NOT REPEL ITSELF WHEN MULTI-LAYERING?

As the word, “hydrophobic” means to repel water. Ceramic Pro is not water based, coats are applied between flash off times and not once the previous coat has been fully cured.

WHAT IS THE OPTIMUM COATING TEMPERATURE AND HUMIDITY FACTOR?

23 degrees Celsius and 55/60% humidity.

HOW LONG DO YOU WAIT BETWEEN 9H LAYERS AND AT WHAT TEMPERATURE?

40 Minutes at 23 degrees Celsius.

WHAT IS THE ACTUAL CURING TIME OF THE COATING (VEHICLES)?

14 - 21 Days at 23 degrees Celsius.

WHY DO SOME VEHICLES HAVE WATER MARKS ETCHED INTO THE COATING?

When hard water is left on the vehicle to dry and not wiped off, the impurities can etch into the coating. This can easily be rectified while still maintaining the integrity of the vehicles clear coat.

WHAT IS THE CORRECT PROTOCOL FOR WASHING ETC. AFTER COATING?

Read and understand your warranty and aftercare document.

WHAT IS DIFFERENCE BETWEEN A CERAMIC COATING AND PAINT PROTECTION FILM?

Paint protection film is a nonpermanent plastic vinyl film that is applied to protect a vehicle against stone chips and minor scratches. A ceramic coating is a permanent protective coating applied to protect against, UV damage, corrosion, dirt adhesion, industrial fall out, high gloss and swirl marks.

HOW LONG IS THE PAINT PROTECTION WARRANTY?

Ceramic Pro Paint Protection comes with different warranty periods and is dependent on the package chosen. Full warranty terms are sent to you on completion of the package completed.

WHAT IF I HAVE AN ACCIDENT OR REPAIR?

Ceramic Pro is covered by major insurers as an aftermarket accessory, if you make a claim due to an accident the insurer will cover the cost of reapplication so there is no cost to you. Make sure that when your package is completed, that a copy of the invoice is sent to your Insurance Company so they can add it to your policy.

IS CERAMIC PRO SCRATCH RESISTANT?

Unfortunately, no Ceramic Coating on the market is scratch proof or scratch resistant, and we would advise you to be wary of ones that claim they are. A Ceramic Coating is designed to protect your car from damaging environmental fall out (bird droppings, bug splatter, tar and tree sap), whilst providing a high gloss hydrophobic surface that helps keep your car cleaner for longer and easier to clean.

HOW LONG DO YOU NEED MY CAR FOR?

The length of time we need your vehicle for will depend on the package chosen, this can vary from 4 hours to 5 days.

Solar Panel FAQ

What is Ceramic Pro Solar Panel Coating?

Ceramic Pro Strong is a nano-ceramic coating applied to solar panels to protect the surface, increase light transmission, and reduce maintenance needs. It’s designed to enhance panel efficiency, lifespan and reduces maintenance. 

How does the coating improve solar panel efficiency?

The coating creates a smooth, anti-reflective surface that allows more sunlight to pass through the glass, boosting the panel's ability to convert light into energy.

Is it safe for all types of solar panels?

Yes. Ceramic Pro Strong is compatible with all glass-faced solar panels and is applied without damaging the cells or altering the manufacturer warranty (always check with your panel supplier for confirmation).

Does it make the panels self-cleaning?

Yes! The hydrophobic (water-repellent) layer causes rainwater to bead up and roll off, removing dust and dirt in the process.  The panel becomes easier to clean and maintain and makes it more efficient.

How long does the coating last?

The coating is extremely durable and can last up to 3–5 years or longer, depending on environmental exposure and how well the panels are maintained.

Will the coating affect power output during application?

No. The application is done with the panels on, and power generation is not affected in the long term.  Panels can be coated before installation.

Can it be applied to old or dirty panels?

Yes, but the panels must be cleaned and decontaminated before application. We offer a full cleaning and prep process as part of the service.

How long does the application take?

A typical residential system (e.g. 6–12 panels) can be coated in about 3–4 hours, depending on the panel condition and accessibility i.e. scaffolding or ladders that may be required.  Once the coating is applied it is touch dry in 10 minutes.

Does this replace regular cleaning?

No, but it greatly reduces the need for frequent cleaning. You may find you need to clean panels far less often, saving time and money. The cleaner the panel, the more it produces.

What maintenance work is carried out on the panels?

A maintenance wash is done annually.  The panels are washed and cleaned thoroughly and an application of Careplus is applied to every panel.  This assists with restoring the hydrophobic effect on the panels.  This maintenance can be done by yourself; you will need to buy the Careplus from us.

What chemicals is it resistant to?

Ceramic Pro Strong is typically resistant to acid, alkalis, solvents, salt, detergents, bird droppings, bug splatter and tree sap.  It is oxidation and UV resistant.

Is the coating dust-proof and will the coating protect it from any debris falling on it?

While the coating is not completely dust-proof, it is resistant to dust and debris settling on the surface. Naturally, some dust and particles will accumulate on the panels over time, but the coating makes them much easier to clean. Thanks to its hydrophobic properties, dirt and grime can be easily rinsed off with water.